Ticketing Service Agreement

Document Summary

This is an agreement between a service provider (who provides a ticketing service) and a promoter (who is using the service), whereby the service provider provides ticketing services to the promoter for an event organized by the promoter.

The agreement outlines the terms of the ticketing service, including the guarantee payment that the service provider will make to the promoter, and the payments that the service provider will receive from ticket sales.

Description

The Promoter has several obligations in this agreement:

Firstly, the promoter agrees to guarantee a certain percentage of the saleable capacity of the event to the Service Provider, with certain exclusions.

Secondly, the Promoter must indemnify and hold the Service Provider harmless from any losses resulting from incorrect information provided by the Promoter.

Finally, the Promoter is solely responsible for organizing the event and setting ticket prices.

In the Emirate of Dubai, before hosting an event, a permit from Dubai Economy and Tourism is required. Companies wishing to use their own ticketing systems to sell tickets electronically must integrate with Dubai Economy and Tourism e-ticketing API.

The issuance of event tickets is governed by Dubai Decree No. 25 of 2013 on the Electronic System for Licensing Events, and marketing and Distributing Tickets in the Emirate of Dubai.

This agreement contains the following sections:

1. Definitions and Interpretation
2. Agreement
3. Term
4. Service Provider Site
5. Tickets
6. Venue Box Office
7. Scanning
8. Marketing
9. Promoter’s Obligations
10. Fees and Payment
11. Warranties
12. Set-off
13. Waiver
14. Data Protection
15. Remedies
16. Force Majeure
17. Assignment
18. Termination
19. Consequences of Termination
20. Confidentiality
21. Costs and Expenses
22. Entire Agreement
23. Variation
24. Severability
25. Notices
26. Counterparts
27. Third Party Rights
28. Governing Law and Jurisdiction
29. Language

Jurisdiction

This document is intended for use in the Emirate of Dubai.

Disclaimer

This document is provided for reference only and is not intended to be, and should not be considered, legal advice. Determinations about whether this document will be appropriate in your particular situation or jurisdiction should be made after consultation with a legal counsel. Kanoony will not assume any legal liability that may arise from the use of this document.

Before Execution

• The information on this front page or contained in the headers and footers of this instrument are for guidance purposes only.
• Please delete this front page together with the information contained in the headers, footers, and the endnotes prior to circulating this letter. Where square brackets […] and highlights are used in the document, it indicates that there is missing or incomplete information which will need to be incorporated prior to signature.
• Please remove the square brackets and all highlighting prior to signature.