Request for Refund on Undelivered Merchandise


Request for Refund on Undelivered Merchandise

Basic Info

  • Applicable Region UAE
  • Available Languages
    English & Arabic
  • Document No 0000615
  • Version V 1.0
  • Last Updated 09-20-2023
  • Reviews 0
Document Summary

This letter is used by a company to ask for a refund in respect of undelivered merchandise or goods despite payment for it. This letter follows the letter under which a complaint has already been raised by the company in respect of undelivered merchandise or goods.


Account details must be given in this letter in which the refund amount can be deposited by the seller.

A copy of the complaint letter and the receipt must be attached with this letter.


This document is intended for use in the United Arab Emirates.

Before Execution

  • The information on this front page or contained in the headers and footers of this instrument are for guidance purposes only.
  • Please delete this front page together with the information contained in the headers, footers and the endnotes prior to circulating this letter. Where square brackets […] and highlights are used in the document, it indicates that there is missing or incomplete information which will need to be incorporated prior to signature.
  • Please remove the square brackets and all highlighting prior to signature.

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