Basic Info

  • Applicable Region UAE
  • Available Languages
    English & Arabic
  • Document No 000071
  • Version V 1.0
  • Last Updated 07-06-2023
  • Reviews 0
Document Summary

This Agreement is used when a potential customer intends to engage a service provider to deliver chauffeur services. The agreement includes the reservation procedure, payment terms, termination terms and other terms concerning the performance of this service. The parties must agree on the vehicles being used to pick up and drop off passengers which are provided by the service provider in consideration of a sum specified in the location and fees matrix.


Some of the obligations that must be met by the service provider include:

- The service provider must ensure that its personnel deliver the service in the highest standards and are presentable in the areas of personal appearance, and mannerism.

- The service provider is liable for any misconduct of its personnel while performing the service.

-  The service provider must ensure that the vehicles are in a good condition.

- The service provider must maintain an insurance policy for the vehicles.

This agreement contains the following sections:

1.     Definitions and Interpretation

2.     Commencement and Term

3.     Service Provider’s Obligations

4.     Customer’s Obligations

5.     Scope of Services

6.     Fees and Payments

7.     Audit

8.     Quality of Services

9.     Trademarks

10.  Indemnity

11.  Insurance

12.  Confidentiality

13.  Reservation of Rights and Acknowledgment

14.  Customer’s Property

15.  Customer’s Policies

16.  Termination

17.  Remedies

18.  Force Majeure

19.  Variation

20.  Entire Agreement

21.  No Waiver

22.  Assignment

23.  Notices

24.  No Partnership

25.  No Solicitation

26.  Third Party Rights

27.  Language

28.  Governing Law and Jurisdiction

29.  Miscellaneous


This agreement is intended for use in the United Arab Emirates.

Before Execution

- The information on this front page or contained in the headers and footers of this instrument are for guidance purposes only.

- Please delete this front page together with the information contained in the headers, footers and the endnotes prior to circulating this letter. Where square brackets […] and highlights are used in the document, it indicates that there is missing or incomplete information which will need to be incorporated prior to signature.

- Please remove the square brackets and all highlighting prior to signature.


This document is provided for reference only and is not intended to be, and should not be considered, legal advice. Determinations about whether this document will be appropriate in your particular situation or jurisdiction should be made after consultation with a legal counsel. Kanoony will not assume any legal liability that may arise from the use of this document.